Privacy policy

Introduction

We understand the importance of safeguarding the privacy of our customers, registered members, gift recipients, and users, which is why we have implemented this Privacy Policy. Your data is never sold to third parties. Additionally, we only share your information if you voluntarily provide it and there is a legitimate business need, such as processing your order, offering customer support, or improving your shopping experience.

 

Why Do We Collect Information?

We collect information to improve your experience with us. This includes using your data to communicate with you, process your orders, and enhance our products and services based on your feedback. We also use it for research purposes, such as tracking popular products, and to offer a more personalized shopping experience—like sending event reminders (e.g., birthdays). Additionally, we use the information to manage promotions, contests, and sweepstakes you participate in, keep you and your gift recipients informed about special offers and discounts from us and our affiliates, and to allow you to earn credits through loyalty or reward programs you've joined.

 

What information do we gather?

Depending on how you choose to interact with us and share your information with us, we may collect some or all of the following types of information:

• Your name, address, telephone number, email address, user ID and contact information.
• Billing information (credit/debit card number, expiration date, CVV code, alternate or additional billing information and billing address).
• Interests, gender, and birth date.
• Products purchased and occasion type (for example, Valentine’s Day).
• Message and gift recipients' names, addresses, telephone numbers and email addresses.
• Device information - information about your mobile device, including platform information, user identification number and device location.